Team coaching for B2B Telesales Soft Skills Training
Course Title:
Team coaching for B2B Telesales Soft Skill Training
Location:
The course can be held at your company, in any of our locations, or by video conference.
Presenter:
Annika Widen
Who is this course for?:
Business Developers / Telemarketing agents
Number of participants:
1 - 15 people
Course Duration:
1 - 2 days
Description:
We want to follow your business model and will study the product/service before the training, making sure that we can support you in any way. The content of this training will cover:
- SPIN methodology
- How to communicate without using body language
- How to prepare for sales call
- How to structure the call in the most effective way
- How to open the call
- How to get past gatekeepers
- How to approach prospects
- How to identify customers’ requirements.
- How to ask and listen
- How to present the solutions/products
- How to progress the call
- How to close the call
- How to generate a lead
- What information the lead should contain
- How to end a call
“We know how to get out the best of people on the phone and we enjoy doing it!”